Returns & Exchanges

At Bprimal, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for products in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for every customer.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product shows no signs of wear or outdoor use.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized shipping location.

• 4.
  Processing & Refund

  Once our warehouse receives and inspects your return, we will process your refund or dispatch your new exchange items within 5-7 business days.